Aug 7, 2010

bad customer service?

aih, tak larat betul.

tadi pergi mesra mall beli sim card baru utk adik. semua yg jaga kedai tu..emm...semua nya ada masalah. diorg SEMUA kena pergi ambil kursus how-to-treat-your-customer-nicely-and-not-to-bitch-about-your-co workers-in-front-of-customer!

It started with budak jaga kaunter nak tanak jawab soalan pasal which package is better (since i'm using post prepaid I seriously dont gv a damn about xpacx,upack,or wutever pack they hv;hence I need the explaination on those). Lepas da pilih-pilih number, they need to fill in some online form. Tapiiii....in stead of terus buat kerja diorg duk mengumpat pasal macam-macam, making me feels like some stupid customer tercegat depan kaunter tu.

Kerja lima minit akhirnya selesai juga selepas sekian lama. haiyoh.

Diorang niiiiiiiiiiiiiiiiiiiiiiiiiiii~~~

No comments: